Forum Discussion
Gagea25
2 years agoHero
@Redphun
Have you already deleted the cache of the EA app?
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Have you already deleted the cache of the EA app?
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- Redphun2 years agoSeasoned Vanguard
I have a mac and there is no such option readily apparent. I have repaired the game but no option to clear cache
- Gagea252 years agoHero
Sorry, I can't help with Macs, maybe you should ask in the Mac section.
- Redphun2 years agoSeasoned Vanguard
I found the button but it did not solve the problem
- Redphun2 years agoSeasoned Vanguard
I did find I can download everything now, a long process, Sill begs the question_ where did it all go?
- Bluebellflora2 years agoHero+@Redphun
There's a workaround here you could have tried rather than re-download everything https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-packs-aren-t-loading-in-game/m-p/13790553#M1848