Re: xbox controller x fifa

Are you using any additional software to use the controller on PC, or do you just use the built-in Windows functionality?

What happens when you try to start FIFA 21 through Origin, do you have the same issue?

No I am not using any additional softwares to use my controller.

I am using EA desktop app to launch the game.

@EA_Jason I have the exact same issue. Also no additional software.

@EA_Jason It seems like the issue is only with Bluetooth. It works fine if I use a USB-C cable.

In that case it could be an issue where the Bluetooth signal gets distorted. 

Do you have any other Bluetooth devices active or is there anything else that sends out a wireless signal? Try turning them off as their signal can interfere with the Bluetooth signal. @B1SS_JP  

@EA_Jason This only happens with Fifa, all my other games works fine. I have both 2.4 and GHz Bluetooth dongles. Both have the same issue. There are no other wireless devices near my PC

Do you use them both at the same time? Both Bluetooth and the other dongle operate at 2.4GHz and could interfere with each other. Same goes for stuff like a baby phone or a wireless network. 

The thing is that this looks like something that also happens when you quit a game while holding a button or when the controller temporarily loses the connection and it keeps registering the input. That's why I want to eliminate any other sources of interference. 

No I actually forgot about he 5ghz dongle. I mainly use the 2.4. But my son reminded me that we have a spare dongle and it’s 5hgz. So I thought I’ll try it but I got the same results as the 2.4

my mouse and keyboard are both cable. I have no other wireless devices on my pc. 

Something else to note, my other son have the same 2.4 dongle but an older xbox controller. He doesn’t have any issues with fifa. It seems like the pc/Bluetooth/the latest xbox controller combination is the issue. 

Then maybe it's a good idea to see if you can reinstall the drivers for Bluetooth, the controller and the dongles @B1SS_JP.

@EA_Jason I’ve tried that, but like I said it’s only with fifa this happens

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@B1SS_JP wrote:

@EA_Jason I’ve tried that, but like I said it’s only with fifa this happens

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Me too. I even tried reinstalling Windows 10. This looks like a valid issue with the new Xbox Controller and Fifa.

@B1SS_JP  is on point, The controller works perfectly while using a USB c cable. The issue is only with bluetooth. I have seen other gamers also complaining about this in other forums. 

I can't verify this because I don't have access to play in Origin (Xbox pass based EA subscription doesn't work with Origin). 

You can also check if this is an issue with EA desktop beta.