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WeatherReportJo's avatar
WeatherReportJo
Rising Newcomer
2 months ago

Redeem a code on ea app. game doesnt appear tried asking support cant help much

Im trying redeem sims 3 movie pack stuff
Followed steps eg clearing cache. reinstall and stuff 
support kinda useless

 

tried 3 times support wont help me. says game code not sims but a bf6

pc

1 Reply

  • CrystalCover's avatar
    CrystalCover
    Rising Hotshot
    2 months ago

    That's likely a bot talking to you, as what they said makes no sense.

    Can you try to redeem the code on this page? A decade ago, I was only able to redeem my The Sims Medieval code on TheSims3.com after failing to redeem it on Origin.

    If that doesn't work, I recommend you to keep bothering them.

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