Redeemed Gift Card never showed up
So 2 days ago i got an EA gift card from a friend worth 25 euros who bought it from ALDI (German Supermarket). I went to the Website to redeem it to see the value of the Gift card and accept. After ...
Forum Discussion
Yes, the account is the same but now that you mention it i never got a confirmation email from EA saying that something was redeemed, which makes me worried. I have checked again and it was the official site i redeemed it on. (https://www.ea.com/redeem) So there might be a larger problem ahead.
Anyways 3 days later and the amount has not shown up yet
EA_mplsnowCommunity Manager
Hey iiiiANNOiiii,
Typically, gift cards should be redeemed on your EA Wallet page, per the instructions for redeeming gift cards, rather than on the site you used. Although it should still register.
Since it's been 3 days and the amount still hasn't been reflected in your EA wallet, it'd be best to contact live support again and have them review your balance. The team there should be able to do a deep dive into your account and see what can be done.
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