Sims 3 expansion won't download
We are having this problem in February 2023 - with only the Pets and Into the Future Add-ons. SIms3 base game plus 9 other add-ons install correctly, just not Pets and Into the Future. We've be...
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All of my Sims games are on a disc except for one: The Sims 3 Into the Future. So far I have no been able to download it using the EA app. I always end up with a popup that says an error occurred. I checked some file called EABackgroundService.log and saw this error
ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::onPrepareFlowError) Prepare flow failed, error=[offerId=[Origin.OFR.50.0000167] slug=[] trigger=[] errorCode=[EntitlementNotFoundAfterRefresh] errorDetail=[Pending install queue cleared. entitlement reload retries failed.]]
I'm not sure what is missing.
