Sims 3 expansion won't download
We are having this problem in February 2023 - with only the Pets and Into the Future Add-ons. SIms3 base game plus 9 other add-ons install correctly, just not Pets and Into the Future. We've be...
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Did EA ever get back to you, or lift a finger to fix this? It's been months without a solution now.
@BananaBanshees this is my hot take of the situation: EA is just hoping that we’ll get tired of waiting and then just download the sub-par Sims 4 games instead (which I already own but dislike) so they can earn even more money. They don’t care about their customers, they care about profit. As long as it’s a small group of simmers voicing their issues they won’t try to fix it. At the end of the day, the fact that this has been going on for months is all the proof I need that they don’t care about their customer base. Final advice: just buy the games on Steam, bypass EA completely and never have anything to do with them or their app ever again.
@tonjehel I mean, I completely agree with you that EA is a horrible company. But that's just sort of a known fact. They were voted the worst company in business for multiple years in a row: https://www.businessinsider.com/ea-voted-worst-company-in-america-2013-4
@EA_Cade Is there a way to get a refund for the extensions I bought but could never use because EA is unable to offer the services and products it charges for? I sent in direct tickets but EA never responded. @tonjehel may be right. It may just be time to give up on EA entirely.
For anyone who is interested, I opened a complaint on the Better Business Bureau. If you want to open a complaint too, here is the link: https://www.bbb.org/us/ca/redwood-city/profile/wholesale-video-games/electronic-arts-inc-1116-64196/complaints
- @BananaBanshees Yeah I know they’re bad, I already commented that weeks ago but it’s lost in the thread somewhere, so technically not a hot take on that part 😅 I know spending money on all the games you already own on steam is a bit annoying but at least you’ll get to play your games and not have to wait for EA to care
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