Sims 3 expansion won't download
We are having this problem in February 2023 - with only the Pets and Into the Future Add-ons. SIms3 base game plus 9 other add-ons install correctly, just not Pets and Into the Future. We've be...
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EA_Cade
The Sims Team
The Sims TeamHey all,
We're looking into this issue at the moment, if you're currently getting the error where certain DLC is not installing, could you provide the following information please to assist us:
- Your EA ID
- What content is not installing
- An EA Error Report ID Number
Thanks!
Hi @EA_Cade
I am having the same issue as everyone here since being forced to EA APP, but my two packs I'm having issues with are Sims 3 Pets and Sims 3 University Life. The help I received from the EA help team was not helpful and the troubleshooting didn't work. They told me I had to check again at the next update. There was an update for EA App a couple days ago an my games still will not download. These are things that I have spent a lot of money on, both CD and digital copies over the years. I want to play what I paid for and should not have to wait months or an ungodly amount of time because of something EA messed up. Can we get a timeframe for when this will be fixed? At least give us refunds or something if EA can't fix it.
EA is determined to be unhelpful.
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