Forum Discussion
I am now having the same download error on University Life, Into the Future, Island Paradise, and The movie stuff pack. Everything else downloads and installs just fine. It's extremely frustrating as I paid a great deal of money for all of these games thru EA. They need to fix this, I have done all troubleshooting I can on my end, even going as far as removing all files using the reg editor. It's definitely an issue on their end, not ours and I hope they address this soon.
Same problem with the same packs, here! And not a word from them about a solution...
- FilipeBSAlves3 years agoSeasoned Rookie
Hi, guys!
I hope everyone is doing well.
I was finally able to fix the problems with all the add-ons I wasn't being able to install via EA App for all my games including The Sims 3 and The Sims 4 - here to share with you the step-by-step. Note: The EA App is broken. Until EA fixes it we will have to use whatever is left of Origin to do what EA App cannot.
- Uninstall all the games and EA App and Origin - if you have them installed;
- Restart your PC;
- Download and install The EA App and Origin again;
- Install all the games you want to install via EA App - leave The Sims 3 for last - put first any other game to download and then The Sims 3;
- You probably won't be able to download some add-ons from The Sims 3 and it's okay;
- Close the EA App and open Origin and login into your account;
- Origin should immediately start to repair every game you installed via EA App and also download all the add-ons EA App wasn't able to - if Origin does not start this process automatically quit Origin, open EA App, quit EA App again and open Origin again - this should do the trick;
- Wait for Origin to repair and/or download everything that is missing, then quit Origin, open EA App and repair all your games with EA App;
- Open your games and "voilá" you should be able to play all your games with all its add-ons and no issues.
For those who try this step-by-step let me know if it works with you as it did with me.
- Grawxxor3 years agoSeasoned Rookie
@FilipeBSAlves This worked, thank you!
- 3 years ago
This also worked for me! Thank you!
- 3 years ago
The suggestions in Post #127 don't work for me. I still am stuck unable to download Island Paradise and Into the Future
- Peter7803 years agoRising Scout@hkellick Can you please try and install The Sims 3 in a different directory other than the default C:\Program Files? I have noticed that some games like Mirror's Edge don't install unless installed in a folder other than C:\Program Files due to incompatibility with the Windows 64bit programs specific folder.