Sims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...
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Yes I am in the same boat ever since the latest update, I have tried uninstalling it a number of times, clearing the cache but nothing is working 😔
@Gizmo86 Please make sure that the EA App is closed, and Steam too if you use it for Sims 4. Open the Task Manager and close anything from either app in the background processes list. Click Windows key-R and enter %programdata% in the run box, then open Electronic Arts > EA Services, and move the License folder to the desktop. Then try again to play Sims 4. The EA App will need to be online and properly loaded, so check that before launching the game.
@MsMalfie Please use this master thread:
@puzzlezaddict just tried what you suggested but unfortunately this still does not work
@Gizmo86 After you removed the License folder, was a new one created when you tried to launch Sims 4? If so, is there a new file inside, or is the folder empty?
Do you have any other EA games installed, and if so, can you play them, and does trying to launch them create a new License folder and/or a file inside?
If you don't own another EA game, Apex Legends is free to play. It's a bit of a large download, but it would be a useful test if your download speeds are reasonable and your computer has the space to install it.
@puzzlezaddict the folder was empty, I have sims 3 and sim city and they are working fine.. It just seems to be sims 4.. When I moved the license folder the same thing came up with sims 3 but then I moved the folder back and it worked.
Unfortunately I don't think I will have the space so I won't be able to try that but I'd be keen to see if someone else with the same issues maybe can
I'm having this same issue I uninstalled both the app and game and reinstalled them. Cleared the cache and was gonna try this method and is no folder after I get to the EA Services folder.
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