Sims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...
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I have been dealing with this problem for over a year now. My previous thread was moved to another thread marked solved. But my problem is NOT solved.
Taken from my initial post,
"When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."
I have been having this problem since the last EA App update. I can run other games with the app. I seems only The Sims 4 is affected.
I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help. Other then moving and locking of posts."
Since I made this post, I can not play any games in my library now. When I try, I get the same message. So this is an issue with the app. I have made multiple error reports.
Help Please.
Please Help
Still not able to play. Would appreciate some actual help for once. Instead of closing threads and ignoring the problem.
Missing yet another login event for the sims 4. This is about the forth one I've missed because I can't play the game. And I can't get any help from EA.
Still no support I see.
Still no help for a problem that is over a year old. Such great customer service. Just take our money and sweep us under the rug. I want my money back. All that I have spent over the 24 years I've played the sims franchise. (I'm not counting the last year, since I haven't been able to play.
This problem isn't going to go away just because you (ea and employees) chose to ignore it. Help!!!!!!!!!!!!!!
Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have been dealing with this problem for over a year. And have gotten absolutely no help other then my posts being moved of deleted.
Below is my original post.
"When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."
I have been having this problem since the last EA App update. I can run other games with the app. I seems only The Sims 4 is affected.
I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help. Other then moving and locking of posts."
Since then, I now can't play any of my games in my library and I get the same error message. This is a problem with the EA App.
I have been dealing with this problem for over a year. And have gotten absolutely no help other then my posts being moved of deleted.
Below is my original post.
"When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."
I have been having this problem since the last EA App update. I can run other games with the app. I seems only The Sims 4 is affected.
I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help. Other then moving and locking of posts."
Since then, I now can't play any of my games in my library and I get the same error message. This is a problem with the EA App.
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