Forum Discussion
Hi!
I'm having a frustrating issue with The Sims 4. Every time I try to start the game, I get the message "invalid game license." I've tried a few solutions, but nothing seems to work.
What I've done:
- Update Microsoft Visual C++
- Update graphics drivers
- Clear the EA App cache
- Uninstall and reinstall The Sims 4 and the EA App
- Perform a clean boot
Can anyone help me?
15o900 What country are you in? Do you use a VPN, and does it help to disable it? And to make sure, because I didn't see a response either way, did it help to temporarily disable McAfee? I'mt not saying you shouldn't use it in general, but given how many other steps you've already tried, it's worth confirming that this is unrelated to the issue. You'd need to repair the game after disabling McAfee and before trying again to play.
- 15o9002 years agoSeasoned Novice
I'm from Brazil, and I don't use a VPN. I already temporarily disabled the old one, but there was no change