Sims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...
Forum Discussion
@Lyonene any updates? i'm having the exact same issue after purchasing an expansion pack + updating my game yesterday. i have tried every solution mentioned in the forums with no success. this has never happened before.
it's extremely frustrating. if there is no fix i will be demanding a refund since i just spent $60 on something i have not been able to run/access.
it's extremely frustrating. if there is no fix i will be demanding a refund since i just spent $60 on something i have not been able to run/access.
@gg1301No, I don't have any updates. I've tried everything suggested and still nothing. I'm to the point of giving up on the game and EA as a company. And will never pay or support them again. Especially if this is how they treat paying customers. I've been playing this sims since it first came out. And I'm talking about Sims 1. So I have spent have spent a lot of money supporting this game and it's just disappointing.
Really sorry to here that. I am out of ideas. For what it's worth, good luck.
You have been pretty patient, and I'd feel the same way as you.
Still nothing. I think it may have to do with origin. I only ever purchased the sims games and one other game through origin. I checked , the other game is also giving me Game license invalid error.
Sorry to hear that. All I can say is good luck and give you XP which may cheer you up just a tiny bit.
Another month bites the dust and still no help from one of the worst companies in the world. Don't waste your money and ever buy from EA. They don't care about their customers, only how much money they can take from them.
HI, I have contected EA help now 3 or 4 times. this time however I gave them a link to this post in hope that the tech team will see that many of us can not play Sims 4, I have not been able to play Sims 4 for 10 months now And it´s starting to get on my nerves if I am being honest ^^;
I payed good money for a game I cant even play.
(Game licence is invalid) I know I have done everything, I even got a newer PC in hope that it would work but nope.
Now I am really, really, really hoping the tech team sees this, I just want to play tha game ☹️
EA_LeeuwCommunity Manager
Hi @Salla-9711 @Lyonene,
Sorry to hear you're encountering a "Game license is invalid" error while trying to play The Sims 4 via the EA app.
Could you please submit an EA app Error Reporter ID and share it here in the thread? I can forward it to the team to see if they can identify anything that might be causing the issue.
Thanks!
I've also created numerous reports but I'm assuming everyone died in that department since no one wants to answer 😂. My Error Report ID is 89e5f658-b8fd-4942-b395-42ac28ba4aa9
Did you ever figure it out? I am in the same boat. This is crap!
No, I'm still having the problem. And still no help even after we all gave the requested info. Not really surprised by that since i've been dealing with this since May 2024.
I can't even send an Error Report ID and the app says that's ironic HAHAHAHAH well played.
Was this issue ever resolved? I have just encountered this issue and have tried all of the previous mentioned steps plus some, with no resolution.
