Forum Discussion

New Rookie

2 years ago

Solved

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading...

mac

technical issues

Bluebellflora
2 years ago
@erinmeganxo

If you bought or claimed these packs in Epic or Steam they are not available in EA App for Mac as there is no Mac version of the game available on either platform.

jtebteite

Rising Newcomer

8 months ago

I’ve been jumping from support to support person, from Steam to EA, and I was just told by the last support person essentially that there is a bug that’s causing issues for people to switch from Windows to Mac and be able to download it to macOS.

jtebteite

Rising Newcomer

8 months ago

This transcript is from the most recent individual who provided assistance to me. Notably, they demonstrated genuine efforts to help me, rather than merely providing evasive responses.

transcript.txt4 KB