Forum Discussion

sadaque123's avatar
sadaque123
New Novice
2 years ago

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading...
mac
technical issues
adecamb's avatar
adecamb
2 years ago

I talked with someone over the chat. They said to try this, that this would work :

 
go to menu in the far-left corner of the EA app.
under Help.
Click App recovery.
Select Clear cache.
Restart computer
 
I tried it twice, it did not work and they closed the chat. lol
 
maybe it will work for you guys.
cosmegos's avatar
cosmegos
New Novice
2 years ago

@adecamb - I just tried, it didn't work for me. This has been unfortunate. 

  • adecamb's avatar
    adecamb
    2 years ago

    At the end of the conversation they said that the packs that I bought on steam are not working on mac. I explained that they were working on origin (mac) but they said they can not do anything about it. That's not fair. They are asking customers to pay 2 times for their packs. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,882 PostsLatest Activity: 8 hours ago