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sadaque123's avatar
sadaque123
New Rookie
2 years ago
Solved

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading...
mac
technical issues
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @erinmeganxo

    If you bought or claimed these packs in Epic or Steam they are not available in EA App for Mac as there is no Mac version of the game available on either platform.
adecamb's avatar
adecamb
2 years ago

I talked with someone over the chat. They said to try this, that this would work :

 
go to menu in the far-left corner of the EA app.
under Help.
Click App recovery.
Select Clear cache.
Restart computer
 
I tried it twice, it did not work and they closed the chat. lol
 
maybe it will work for you guys.
cosmegos's avatar
cosmegos
New Novice
2 years ago

@adecamb - I just tried, it didn't work for me. This has been unfortunate. 

  • adecamb's avatar
    adecamb
    2 years ago

    At the end of the conversation they said that the packs that I bought on steam are not working on mac. I explained that they were working on origin (mac) but they said they can not do anything about it. That's not fair. They are asking customers to pay 2 times for their packs. 

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