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138 Replies
ImThePlatypus No, you will have to repurchase them. This is a common problem posted on the forums and there have been hundreds of posts on it with Windows users switching to Mac, there is even a dedicated thread buried somewhere in the EA App forum. There is no Sims 4 available through Steam for macOS and your contract of sale was with Steam. If you had played through EA App the DLC would be available for Windows and macOS.
- ImThePlatypus10 months agoRising Novice
Due to some changes, I switched from a Windows PC to a Mac recently. Although I cannot play other games, I still would like to play the SIMS4.
Is there any way to contact Customer Support directly to transfer my add-ons purchased from Steam on Windows PC to EA play on my MAC? All my purchased packs, kits, etc., are on Steam.
My save files for gameplay and builds are in there as well. Is there any way to recover or transfer these? Currently, it does not show up on my SIMS4 from EA play.
I do not want to start afresh and want to keep building my SIMS4 pack collection.
I am a wee bit devastated to think that I will lose everything because of the lack of crossplatform support. If I knew this in advance, I would have purchased everything through EA to begin with.
TIA for your help.
Payton_0008 there isn't. Sims 4 has never been available for Mac through Steam, you will need to re-purchase the packs in EA App or buy DLC codes from a reputable seller and redeem the codes in EA App.
- Payton_000810 months agoRising Newcomer
I recently switched from Windows to Mac and because I bought the majority of my packs on Steam I can't download them in the EA library. If there is a way to transfer the packs to a different system, help is much appreciated.
dmcln Did you buy these packs through Steam or Epic? If so, this is by design: both the Steam and Epic versions of Sims 4 are Windows-only, and so is the content you own there.
- dmcln10 months agoNewcomer
I just returned to playing The Sims 4. I previously played it on Windows, but now I’m using a Mac and trying to download the game again. However, I can’t download it because the system says it’s available on Windows. How can I resolve this issue? Thank you for your help!
- gq5fyq1n93ux10 months agoSeasoned Newcomer
hi, im struggling with the same problem. did u solve it? I cannot play with the dlc's i bought on steam on my new mac:(
gq5fyq1n93ux Unfortunately not. The only ways to play with this content are to buy everything again, through the EA App; or to find a way to play in Windows. Right now, Parallels is the only option on Macs with Apple Silicon (M-series) chips, and that's a subscription service, so it's not a great option.
- BaileyHlavs10 months agoNewcomer
Hi, did you find out how to fix this issue? Im currently dealing with this too. Thank you.
- gq5fyq1n93ux10 months agoSeasoned Newcomer
I got them from Steam, is there any way to transfer them to EA? I cannot buy them again, they're so expensive:(