Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading the older versions of Origin but it still happens... Edit - edited title to better reflect issue (Bluebellflora)

The three packs that were free on the epic games store, I claimed and was able to use on origin on Mac after linking my accounts, but now that I am forced to use the EA app on Mac, these packs now say windows only and won’t let me download them. They worked perfectly fine on origin on Mac and it should not be a problem for it to work on EA app on Mac. I also had the same thing happen with the deluxe bonus content, even through that was purchased on origin. It still says windows only.

Epic games released a 3 pack of DLC for the sims 4 containing: Luxury Party Stuff Pack, Jungle Adventures Game Pack and Fashion Street Kit. I was able to use a friend's Windows computer to obtain the DLC, connect it to my EA account, and then the DLC was playable on Origin. Now that we've had to switch to the EA app, this DLC is unplayable, greyed out in the library and says "Available on Windows".

@Bluebellflora Isn't there a way to talk to them about this? It sounds wrong to pay for the packs again, or to pay when they were offered previously. And since it says "Windows only", it means it's linked to the account, so what's the matter with letting it be unlocked on Mac as well? One thing is The Sims 3, that one never worked on Mac, but the add-ons for The Sims 4 did.

Hello, there were once free Sims packs available on Epic Games, but since there was no EA App on Mac I couldn't link both accounts. Now we do have and I tried doing it, but it seems that it is still not possible since The Sims 4 on Epic works only on PC (and you have to click to open it to link the accounts). I tried to link the accounts on PC and it worked, well kind of. I can see that the packs are there but only on PC. When switching to my Mac there is no sign of the packs being mine, just the option to buy them. I read that someone did that while Origin still was the app for Mac and it worked for them, but it seems it doesn't do the job for me now with the new EA App for Mac.Does anyone knows if there is a possibility to finally claim those packs somehow?

Epic games released a 3 pack of DLC for the sims 4 containing: Luxury Party Stuff Pack, Jungle Adventures Game Pack and Fashion Street Kit. I was able to use a friend's Windows computer to obtain the DLC, connect it to my EA account, and then the DLC was playable on Origin. Now that we've had to switch to the EA app, this DLC is unplayable, greyed out in the library and says "Available on Windows"

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

122 Replies

RhapsodyGamer
2 years ago
Just to clarify, all my other packs work perfectly fine and are available on Mac. Cats and Dogs was my first pack ever downloaded for TS4 and I downloaded it on Steam, which I no longer use to startup my game, and it shows to be only available on Windows.
cosmegos
New Novice
2 years ago
I chatted with EA Help tonight and they were able to resolve my "Available on Windows" DLC issue - they did some magic, the DLC showed up, and I was able to install it!
Fidaa06
2 years ago
Hi, I recently bought a new computer. When i transferred all my data from my old pc to my new mac, all my information transferd as well as all my packs that i have bought except three. They refuse to downlod on my new mac but work fine on my pc. The packs are Fashion street kit, Jungle Adventure and Luxury Party Stuff. When i click manage add-ons in the EA app it says that the pacs are "Available on Windows" and thats it. What should I do?
eltzuuhh
2 years ago
I had this same issue with same packs last week and I got help from the chat.

https://help.ea.com/fi/help-contact-us/?product=ea-account&category=manage-my-account&topic=login-ea-account
SoupiestDust
2 years ago
I recently had to switch over to my Mac. On the EA app in "manage add-ons" it shows a few packs I own but can't download because it says "available on Windows. How can I download them?
msims4win8
12 months ago
Do you know what they exactly did to solve the problem? I contacted the support already twice and they said that they can’t do anything about it or don’t know how to help
5Miscellanity5
12 months ago
@msims4win8 I just asked and nothing. they said the ones who were successful in getting it to work probably had them on both platforms which I don't believe idk what to do either
BingoDrongo
12 months ago
Can i use my addons that are from steam and ea play on mac now that the ea app is on the mac
It says only for windows so im wondering if i need to buy them again
cornwille
New Novice
12 months ago
so i already used a windows computer to link my ea account to steam, and i thought that would make it so i can download the packs from the bundle on my mac too with my ea app, but i cant and it says its only available on windows?? can i fix this? is there a workaround? or is it just impossible to download the packs on my mac?
i got this bundle a long time ago for free and i put it off for so long until i had a windows computer available and i really thought that would be it, why cant i download the packs on mac its so weird?? my account KNOWS i have them but i cant download them because theyre only available on windows????
i have so many other packs and i just want these to add to my collection. (if there is no solution i could buy them since theyre on sale but id rather not, so if there is a solution or workaround id very much appreciate it)
EA_Leeuw
Community Manager
12 months ago
@cornwille Hi,

Sims 4, and it's DLCs, on Steam are not compatible with Mac/macOS. This only works for Windows.

Hope this helps.

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Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

122 Replies

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