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370155's avatar
11 months ago
Solved

Sims 4 DLCs from steam show as unpurchased on EA app on mac

So I used to have a Windows laptop and I went on steam and bought the sims 4 with the cats & dogs pack and later on bought the cottage living pack.

Then I switched to mac, I got the sims 4 on Origin (It was free by that time) but I couldn't use my packs because they were on steam and on mac you can't play the sims 4 through steam but only through origin (at that time) before I decided what to do, I heard about the ea app coming to mac, and I saw it as hope for this problem to be solved. So I decided to wait and see what happens. I didn't re-purchase any of my old packs and later on bought the Horse Ranch pack and Seasons pack through Origin.

Now with the ea app, I have the sims 4 and I have my Horse Ranch and Seasons packs, but the Cats & Dogs pack and the Cottage Living packs are shown as unpurchased, even though I have my Steam acount linked, and some other games I have on steam but that aren't supported on mac show up, I just can't use them. But the steam DLCs I bought don't even show up as purchased.

I go into the sims 4 and it doesn't let me buy any of those two packs, it says I already own them but says "Requires the Sims 4 & All game updates. See minimum system requirements for the pack." and none of the things from the packs show up.

  • Hi @370155,

    This is working as intended as The Sims 4 DLCs bought on Steam do not work with The Sims 4 on Mac, as the game on Mac is only available via the EA app for Mac (or Origin for Mac).

    On the Steam page for The Sims 4, macOS is also not mentioned as one of the supported platforms: https://store.steampowered.com/app/1222670/The_Sims_4/.

    Hope this clarifies a few things.

1 Reply

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hi @370155,

    This is working as intended as The Sims 4 DLCs bought on Steam do not work with The Sims 4 on Mac, as the game on Mac is only available via the EA app for Mac (or Origin for Mac).

    On the Steam page for The Sims 4, macOS is also not mentioned as one of the supported platforms: https://store.steampowered.com/app/1222670/The_Sims_4/.

    Hope this clarifies a few things.

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