Forum Discussion
puzzlezaddict
3 years agoHero+
@juleshope Please clear the EA App's cache and restart your computer.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, use Piriform's CCleaner (the free version is fine) to remove all traces of Sims 4 except for the user folder , the one in Documents > Electronic Arts. This folder contains your saves and other user data. The rest can be deleted; the App will download everything else again.
About EA app Technical Issues & Bugs
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,435 PostsLatest Activity: 51 seconds ago
Recent Discussions
- 51 seconds ago
- 23 minutes ago
- 2 hours ago
- 2 hours ago