Sims 4 game still won't re-install!
It has been about 3 weeks now & My Sims 4 game still won't Re-install in the EA App, I have done everything on My end that can possibly be done, Uninstalled & Reinstalled the EA App like 5 times, Cle...
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Again I tried to update My Case (# 209275512) in EA Help and it still won't update claim's it is waiting on Me as Player but won't update, I also have not been able to play My Sims 4 game since March 11 of this year, June 11th will be 3 month's of missing everything which I am so not happy bout. Am I ever going to be able to play My game again?? , I still have not heard anything from any of the team's bout My Problem, was I told by the Tech to report it here for nothing?, I hope not. :(
I have a PC and a Mac but I mostly play on PC I was having similar issues on my Mac and it turned out McAfee firewall was blocking the EA app. I disabled it and I was able to reinstall and update my game.
If I were you I would check that my firewall isn't blocking EA. You might also want to read and try the suggestions here https://sims4.crinrict.com/eng/2014/09/general-troubleshooting/
I have done everything the Tech's in the past have said to do, the problem Is (Not) on My end, it is on theirs, I have chatted with a few Tech's about this issue in the past, but have not heard anything back yet as to when My problem will be fixed, as I was told that mY problem is a (Bug) issue that they have obviously not fixed yet, & the trouble shooting stuff did not work for me at all, thanks just the same.
P.S. is it also (Not) a firewall issue for me either.
