Sims 4 high school years not downloading
My Ea App shows that I have sims 4 high school years as an add on in my collection, but when I try to download it shows that my download has an error and I don't know why it's doing that.
Forum Discussion
@kamyadabest123 Please use Origin instead, at least to download the pack. Then you can go back to using the EA App.
If you get an error when opening Origin, open the Task Manager and kill the EABackgroundService.exe, or just restart your computer.
Edit: @ashf1989 I've merged your post with another thread on the same issue; the same applies to you.
im having the same problem on origin it doesnt even say i purchased it
Same is happening to me . It says it's unowned but when I click on it it says it's already in my library . It's so frustrating. I have a pack and I can't even play it as it won't give me an install option
- @patrickrto39 that's what origin says too, but I preordered on the EA app, and it says it's in my collection, but origin says I didn't buy it.
has anyone gotten a response as to what to do?? I preordered as well and in origin it says I own the pack but dont even have option to download except for in map view but then I click on download and thats when it says I already own it. So frustrated ugh!!
- @missymeg101 EA customer service said to do a clean REBOOT! which did not work at all and I even uninstalled the EA app and reinstalled it and it's still saying there's an error with downloading my game which is beyond me at this point. It's a day later and still can't download my game.
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