Sims 4 pack won’t download
I have three packs I’m missing three downloads and each time I try to download it it says “I don’t have access we’ve cancelled because you don’t own this” but I do own it I bought them it last year
Forum Discussion
1 Reply
- EA_Solaire
Community Manager
It sounds like these packs may have been removed from your account- I'm afraid we don't have access to your account or billing details here on the forums, so we wouldn't be able to look into this with you further.
The live support team can review these details with you and see what's happened, please contact live support for more help on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/
Community Highlights
- EA_Cade9 months ago
