Sims 4 there's a problem with your download
MAC User I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and t...
Forum Discussion
I have not played the Sims in a couple of years and now have a newer Mac, I was able to download the EA app without issue, as well as log in to my account and view my game and expansion pack. However, when I attempt to download the game, it pauses the download after a few seconds and says "Download Error." I have already cleared the cache, and no change. Has anybody experienced something like this before? I am wondering if it is because I haven't accessed the game in a few years, if it is because I am now living in a different country with my only wifi access being a hotspot, or if it is because I changed laptops. I am very technologically illiterate, if somebody has a potential resolution for me that would be much appreciated!
I haven't played since the May 2025 update. I went to update my game and it gets maybe 2% into the update and pauses the update because there was an "error" (without specifying what the error is). I tried restarting the EA app, nothing changed. I tried restarting my PC, nothing changed. I tried repairing the EA app, nothing changed. When I tried to repair the game itself, it did the same thing it was doing when I tried to update it where it would get 2% into the repair and pause for an "error." I am on good Wi-Fi and my PC is up-to-date.
Any insight would be appreciated!! Screenshots attached in case they can help.
EDIT: Apparently something was up with our cache preventing any updates (even software updates) from happening, so it's been fixed and was not an issue on the EA or Sims side!
