Sims 4 there's a problem with your download
MAC User I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and t...
Forum Discussion
I have not played the Sims in a couple of years and now have a newer Mac, I was able to download the EA app without issue, as well as log in to my account and view my game and expansion pack. However, when I attempt to download the game, it pauses the download after a few seconds and says "Download Error." I have already cleared the cache, and no change. Has anybody experienced something like this before? I am wondering if it is because I haven't accessed the game in a few years, if it is because I am now living in a different country with my only wifi access being a hotspot, or if it is because I changed laptops. I am very technologically illiterate, if somebody has a potential resolution for me that would be much appreciated!
I haven't played since the May 2025 update. I went to update my game and it gets maybe 2% into the update and pauses the update because there was an "error" (without specifying what the error is). I tried restarting the EA app, nothing changed. I tried restarting my PC, nothing changed. I tried repairing the EA app, nothing changed. When I tried to repair the game itself, it did the same thing it was doing when I tried to update it where it would get 2% into the repair and pause for an "error." I am on good Wi-Fi and my PC is up-to-date.
Any insight would be appreciated!! Screenshots attached in case they can help.
EDIT: Apparently something was up with our cache preventing any updates (even software updates) from happening, so it's been fixed and was not an issue on the EA or Sims side!
Featured Places
