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I have not played the Sims in a couple of years and now have a newer Mac, I was able to download the EA app without issue, as well as log in to my account and view my game and expansion pack. However, when I attempt to download the game, it pauses the download after a few seconds and says "Download Error." I have already cleared the cache, and no change. Has anybody experienced something like this before? I am wondering if it is because I haven't accessed the game in a few years, if it is because I am now living in a different country with my only wifi access being a hotspot, or if it is because I changed laptops. I am very technologically illiterate, if somebody has a potential resolution for me that would be much appreciated!
hello all as of the beginning of November ive been having a problem with downloading an update for the sims 4 I want to start by saying I'm on the m1 MacBook Pro if that means anything lol so the update would start and then stop after about 10 seconds giving me the error message below ive tried updating my computer software clearing the ea app cache repairing the game [this had the same effect as just trying to download the update] at the request of ea support I deleted and redownloaded the ea app twice which did nothing then also at their request I deleted the game and now I'm stuck not being able to download it as it does the exact same thing as the update and repairing the game neither of which will download ea also marked our last chat as having no fix for my issue and ended our chat so here I am on my last straw lol can anyone help?
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