sims 4 updates requires 19 GB disk space
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
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I'm still having this issue. I'm unable to update or play The Sims 4 because of this. I have 12 GB of free disk space and I can't free up more space. Also, it shouldn't be my responsibility to free up more space if the update doesn't actually need that much space. This is clearly a bug in the EA App and should be fixed by EA. How come I can't use the product that I've payed for?!
- EA_Barry
Community Manager
Freeing up the required amount of disk space should allow you to proceed, thanks.
I am also currently having this issue and I don't think this is a helpful solution. Why does an update require 19 gigs of storage though? That's a huge amount. Is the latest update really this big?
- @EA_Barry That's not helpful at all? The game already takes up 19GB of space in my computer and now I need ANOTHER 19GB of storage to re-install in after EA changes their interface? I can't make that much space without uninstalling the sims completely and losing all of my save data. And I cannot back it up, because I cannot open the game until I have the space free. You see the issue???
But why does the update require such a ridiculous amount of space? It's just as much as the game itself, which I can no longer play because I can't update the new platform without deleting all of my saves. What is part of this update that takes up so much space?
I agree I’m having the same issue I’ve been trying to clear storage on my computer for a week now and I can’t clear more than 627.19MB and I’ve deleted everything I possibly could I think they should fix it I didn’t pay for a game just to not be able to play it
Issue now is the fact that update requires 19GB please see
THIS NEEDS A RESOLUTION ASAP an update should not require the same amount of strage space as the entire app!!!!
Exactly. It's honestly ridiculous, to get enough space to install the update I would have to delete The Sims itself just to get enough space. Please fix this EA.
@EnidFairfax @Lucy82x @Phileinn @livsimpsons and anyone else affected, please list the free and total storage you have available on your C drive as well as the drive where you've installed Sims 4 if it's not C. You can open a File Explorer window, click This PC in the left panel, then use Windows key-shift-S to capture the part of the window showing the drive data. Please either post this screenshot or write out the info.
Please also post a screenshot of the error the EA App is giving you when you try to update.
At least one person has reported that repairing Sims 4 helped get around the error, so you can try that too.
- mine goes up to 5 percent and then it stops and says I'm out of storage but I just have enough storage
