Forum Discussion
I recently was forced to switch to the EA app from Origin, but a game I own and paid for, Sims Medieval, is not compatible with/supported for Mac on the EA app. I reached out to EA customer service and was told my only option was to play it on a new system, as in go out and buy a PC/different computer.
They won't issue a refund since it was purchased outside the window (as in, when I could actually play it on Origin).
It seems ridiculous to me that I was made to switch to a platform that doesn't even properly support the games I paid to be able to play, and now that I can't play them due to EA, EA won't refund me for them.
Is there anything I can do here? Customer support was utterly useless, and just told me to buy a new system so I could play the game...