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gladscj's avatar
gladscj
Not applicable
2 years ago

Since I installed the ea app the sims 4 game keeps reinstalling

Every time I open the app I have to reinstall.
pc
technical issues
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @gladscj 

Let's try the following steps to see if that will fix this for you:. 

  • Launch the EA app as an Admin ( right click on the app and select properties)
  • Clear the cache data on the EA app (Top Left Menu > Help > App Recovery)  
  • Uninstall and reinstall the EA app
  • Add it as an exclusion to Windows Security and your antivirus program. 

Let us know if you need more help. 

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