Forum Discussion
Hello, @EA_Illium
I'm attaching EA app screen capture as requested.
Below you can see
1) Bulletstorm game - No Picture, game listed as N/A
2) C&C Generals - Picture, game listed as N/A
3) C&C Red Alert - Picture, game listed as N/A
4) C&C Renegrade - Picture, game listed as N/A
5) C&C Tiberium Sun Firestorm - Picture, game listed as N/A
6) Need for Speed Undercover - Picture, game listed as N/A
I'm live in South Korea, so I guess I'm in ASIA region.
Thanks.
- EA_Illium3 years ago
EA Staff (Retired)
@ArchAngelBK Thanks for this, to check are you able to still hit the download button on the games?- 3 years ago
Hello @EA_Illium
I've installed a few of them
1) BulletStorm - installs but won't start - GFWL isssue
2) NFS Undercover - installs, starts, but won't run after the intro - more than 4 physical core issue
3) C&C Red Alert - installs, runs fine
But, those N/A won't go away.
So, I guess it's cosmetic issue on EA app?
- EA_Illium3 years ago
EA Staff (Retired)
Hi @ArchAngelBK It's possible we're running into a unique visual issue, can you check the following?
- Allow EA App through your Anti-virus and firewall, and disable any Proxy server or VPN.
- Make sure your system data/time and account region are all correct.
- Run the System File Checker tool then Check for Windows and GPU updates
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Run the client as admin
- Put your device in a Clean Boot then launch the client