Forum Discussion

iAteMyCat1's avatar
3 years ago
Solved

Something went wrong (error code INST-3-1307)

Trying to install the EA app to play NFS heat but it wouldn't get past the downloading stage and the show the error (I've attached an image of it), I've tried reinstalling the app and restarting my PC but nothing seems to work

  • EA_Shepard's avatar
    EA_Shepard
    3 years ago

    This error is typically related to the HDD or SSD you are on and not the game or app you are using. This error can and has happened with many different non-EA games.

    Make sure that you first have enough disk space on the drive you are trying to install the game on. If you have multiple drives, move the app and game to one single drive.


    In order to make sure everything else is good, try the following

7 Replies

  • Adding a screenshot of the error? How has there been no response to this issue?


  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    This error is typically related to the HDD or SSD you are on and not the game or app you are using. This error can and has happened with many different non-EA games.

    Make sure that you first have enough disk space on the drive you are trying to install the game on. If you have multiple drives, move the app and game to one single drive.


    In order to make sure everything else is good, try the following

  • @EA_Shepard This does nothing for me. I keep uninstalling and reinstalling the app because it keeps ignoring the path I chose and installing itself on the C drive. To be clear, I'm trying to install THE APP to a different drive, and THAT is not working.
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @2aa05143235c1951 You can only change the path of the game install. the EA App will default to the normal install location.

  • @EA_Shepard Thank you for looking. So basically what you're saying is that my C drive will be too full to update windows because I can't put the EA App on my NVME gaming drive. Good to know 🙂
  • Pichu538's avatar
    Pichu538
    2 years ago

    Tengoel mismo error I nome deja solucionarlo con las soluciones 

  • Sigmasco's avatar
    Sigmasco
    Seasoned Newcomer
    8 days ago

    This is useless! I have the exact same problem, I try to install the EA App in both my drives and it always marks an error or say I dont have enough disk space, bus I have more than 200 GB of free space, what´s going on, and please don´t answer with a copy-paste generic text.

     

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