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Dumeka's avatar
Dumeka
Rising Novice
8 months ago
Solved

Spore can only be installed in Chinese, Spore Sweet & Creepy not in my Library!

Hello dear Supporters, Spore and all its DLCs were activated on my Origin Account. When the Origin Client was replaced with the EA App, the Spore Galactic Adventures and the Creature Editor remaine...
pc
technical issues
  • SansGelatine's avatar
    SansGelatine
    8 months ago
    @Dumeka Thank you, I can see the problem you are reporting on the back end. I'm in conversation with the customer support team to move this forward.
Dumeka's avatar
Dumeka
Rising Novice
8 months ago

Hello der SansGelatine.

I'm installing Spore in Chinese now so I can send you the ID.

Unfortunately I can only do that for the Main Game because the DLC Sweet & Creepy is still not in my Library. ☹️

BTW: EA_Poppy told me to tell you that the issue has to do with DRM-Limits.

I also don't get why Akshay S. would activate the Chinese Version on my Account when I clearly added Pictures of the original Booklets with the Codes and the CDs of the main games that are EU Based and the DLC aswell.

This is the ID that got generated: ac453de5-2a60-45e0-944c-c986e22f3943

 

SansGelatine's avatar
SansGelatine
Icon for EA app Team rankEA app Team
8 months ago
@Dumeka Thank you, I can see the problem you are reporting on the back end. I'm in conversation with the customer support team to move this forward.
  • Dumeka's avatar
    Dumeka
    Rising Novice
    8 months ago

    Thanks a lot! 🙂

    I hope they will find a solution soon.

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