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Algiz002's avatar
2 years ago
Solved

Spore won't work

I had recently purchased Spore due to the fact that it says compatible for Windows and MacOS in the description (this purchase was made on Safari as I had deleted the EA app a while ago). However whe...
  • EA_Leeuw's avatar
    2 years ago

    Hi @Algiz002,

    If you look at the Mac system requirements for Spore, it says the following:

    Mac minimum requirements

    • OS: macOS 10.9 Mavericks through macOS 10.14.x Mojave. This game will only run on macOS versions that support 32-bit applications; macOS 10.15 Catalina and higher are not supported
    • Processor (Intel): Intel Core Duo Processor
    • Memory: 1024 MB RAM
    • Storage: At least 4 GB of hard drive space, with at least 1 GB additional space for creations
    • Graphics card : ATI X1600 or NVIDIA 7300 GT with 128 MB of Video RAM, or Intel Integrated GMA X3100

    Meaning that it is likely the case that it will not work for you on your Mac because your Mac/macOS is 64-bit.

    If you would like to check if you can refund the game, I would recommend taking a look at the following: https://help.ea.com/help/account/returns-and-cancellations/.

    Hope this helps.

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