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af38e2cc7771a2c's avatar
af38e2cc7771a2c
3 years ago
Solved

Star Wars: Jedi Fallen Order (Steam-PC) will not Start & BAD Tech Support!

This is now the FIFTH time I’m trying to get somebody (ONE PERSON) from EA "Technical Support" to help me with regards to my issue which I am attaching below with my response that I sent previously b...
bug
mac
pc
  • rva4x99jv422's avatar
    rva4x99jv422
    3 years ago
    @af38e2cc7771a2c3

    It appears the .dll is part of DirectX, so you might be able to try installing a DirectX runtime: https://www.microsoft.com/en-us/download/details.aspx?id=35

    It seems like DirectX is also included in Windows, so you could try running Windows update to see if that fixes it. Or use the System File Checker to check for corrupted system files by running the command "sfc /scannow" in a command prompt.
rva4x99jv422's avatar
rva4x99jv422
3 years ago
@af38e2cc7771a2c3

It appears the .dll is part of DirectX, so you might be able to try installing a DirectX runtime: https://www.microsoft.com/en-us/download/details.aspx?id=35

It seems like DirectX is also included in Windows, so you could try running Windows update to see if that fixes it. Or use the System File Checker to check for corrupted system files by running the command "sfc /scannow" in a command prompt.
  • af38e2cc7771a2c's avatar
    af38e2cc7771a2c
    3 years ago

    Hi and thanks!  Yes, I already tried updating DirectX which seemed (for now) to solve the issue. I wish EA support would have recommended that in their 8 e-mails from 8 different people which would have not wasted my time ☹️  

    Thanks for the reply!

    MJ

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