Product: EA DesktopPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) f6ab5425-a3e0-46ab-a3db-8742887a9b1aWhich client functionality are you experiencing this bug with? Download GameWhen did this happen? (dd.mm.yy hh:mm) 19.05.21 13:15Summarize your bug Star Wars: Squadrons fails to download. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? 1. Download Star Wars: SquadronsWhat happens when the bug occurs? Error message: "There’s a problem with your download Something went wrong during your download. Give us a few minutes, then try again."What do you expect to see? A downloaded/installed Star Wars: Squadrons. I've tried many times over 3 or 4 weeks, and always the same. I can install other games without issue. I've reinstalled EA Desktop. Nothing has helped/changed.

LOL so this is a bug in EA Desktop giving me the wrong info, and equally useless error info? NICE.Why is it telling me it's available? It told me it was available in the Xbox app, also, hence the ability to attempt to install it.Can you get this fixed in the beta client so I don't have to cross reference some other authority against it?Edit. Removing my angry words. Sorry, I know you don't make this software.

So this is a bug/feature request in EA Desktop, correct? Some database/authorization service knows I've already exceeded that 10 hours, or previously installed the whole game, hence my inability to download it.This 10 hour play window isn't listed anywhere in EA Desktop, it just says the game is available to me. It also doesn't say anything anywhere about these limitations with regards to previous full installs.Seems like bare-bones functionality that should be included before Beta was rolled out. Please forward this feedback to the dev team.Edit: You didn't answer the question why Xbox Game Pass Ultimate would give me access to Squadrons. According to Microsoft it definitely will not.

I still have Origin installed as well. Should that be removed?Edit - Nope, doesn't matter. Origin uninstalled, symptom unchanged.Just to test, I started installing, and got active downloading status on (but cancelled before any amount of downloading happened) : FIFA '21, Madden '21, Jedi Fallen Order, and Battlefield V (I'm actually letting that one install the whole way).

@Poxleitnerr Star Wars Squadrons is available for EA Play per the 10 hour Play First trial, however if you've previously played the full game that is why it still may show up under an EA Play membership. The full game is available for 10 hours of gameplay. However I can see the confusion. I should have confirmed earlier with the type of membership you had before diving into the technical troubleshooting side of things, so for that I do apologize.

Sheesh, now I try to play a brand new game - Knockout City, and it requires Origin? What? Can you guys pick EA Desktop or Origin? Nobody wants two clients for one company/library of games.

Star Wars: Squadrons fails to download

27 Replies

EA_Blueberry
Community Manager
5 years ago
@Poxleitnerr

Star Wars Squadrons is available for EA Play per the 10 hour Play First trial, however if you've previously played the full game that is why it still may show up under an EA Play membership. The full game is available for 10 hours of gameplay. However I can see the confusion. I should have confirmed earlier with the type of membership you had before diving into the technical troubleshooting side of things, so for that I do apologize.
Poxleitnerr
5 years ago
So this is a bug/feature request in EA Desktop, correct? Some database/authorization service knows I've already exceeded that 10 hours, or previously installed the whole game, hence my inability to download it.
This 10 hour play window isn't listed anywhere in EA Desktop, it just says the game is available to me. It also doesn't say anything anywhere about these limitations with regards to previous full installs.
Seems like bare-bones functionality that should be included before Beta was rolled out. Please forward this feedback to the dev team.
Edit: You didn't answer the question why Xbox Game Pass Ultimate would give me access to Squadrons. According to Microsoft it definitely will not.
Poxleitnerr
5 years ago
@EA_Blueberry
plz reply
Poxleitnerr
5 years ago
Sheesh, now I try to play a brand new game - Knockout City, and it requires Origin? What? Can you guys pick EA Desktop or Origin? Nobody wants two clients for one company/library of games.
EA_Jason
EA SPORTS FC™ Team
5 years ago
Hey @Poxleitnerr,

EA Desktop is still in Beta and we'll have less and less bugs and more features closer to the release of EA Desktop.

As for Knockout City, I'm downloading the game now through EA Desktop and I'll double check if it is working through EA Desktop.
EA_Jason
EA SPORTS FC™ Team
5 years ago
@Poxleitnerr Just booted up Knockout City on EA Desktop without any issues.
FeduKGirl
3 years ago
I have the same problem I buy it yesterday and I can't install it through ea desktop is it fix when I install it at origin?

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Star Wars: Squadrons fails to download

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