So, I've tried literally everything else besides formatting my PC, and what worked for me was creating a new user profile, rebooting, logging into the new user I just created then launching the game. I'm on Windows 10, bought the game on Steam.
Community ManagerHey Everyone,
I wanted to follow up on this one and see if yall were still having an issue launching the game through Steam.
If you are please let us know and give us a brief description of what happens so we can take a look into this further.
*Respectfully*. Did you release a patch for DAI to fix the launch problem?, no right?.
hen you already know the answer, because the problem won't fix itself.
The only improvement over previous attempts is that the app now minimizes and I get a notification that it's been minimized during gameplay. And then just like previously nothing happens, the game reverts to not running and the app (both Steam and EA) say that I just played the game.
Did you do something? I guess not. as It still doesn't work and the issue is clearly not on our side. Fix it already, we paid for a product which we have not access to since months! Didn't buy a EA product since then and don't plan to do so in the near future, if it helps to "motivate" the efforts. Even amoung my friends EA products are greatly avoided due to a lot of issues with your stuff and until you fix that, it will be communicated as such.
@EA_Shepard
I've been having this problem since the update to the EA Launcher.
my game is downloaded in the default Steam Directory (Steam/steamapps/Common)
I launch through Steam and EA Launcher to the same result; EA opens if its not already, asks me for administrator privileges (I set that while trying to fix). I approve. EA then closes. Wait a few seconds, EA then reopens. Game never launched.
I have redownloaded DA:I 3 times, even using solely the EA app to bypass Steam entirely. Completely Reinstalled EA app. Fresh Boot of my PC. The works.
Nothing seems to fix it
Community Manager@F4celessK1ng Is Steam, the EA App, and the game all installed on the same drive? Do you have more than one? I have an SSD for Windows and an HDD for everything else.
By what you said it sounds like a permission issue somewhere. Did you disable your antivirus, and add exceptions for the game into the firewall?
Sometimes permission like UAC Controls within Windows or that Window permissions pop-up happens when Windows is locked down prevents it. Especially if the game is closing down.
Can you attach a DxDiag for me?
@EA_Shepard
I have 2 drives, C: is an SSD for Windows and other programs plus some games i want to run faster. D: is an HDD for the more general stuff
the EA App is currently installed to my C: drive, Steam to my D: drive. I've had DA:I installed to both drives while trying to troubleshoot (currently in the D: drive)
The only Antivirus I have atm is Windows Defender, and I disabled it for this, though I never specifically added an exception.
