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I am trying to download the sims on my HP laptop and even though i’ve cleared the cache, deleted and installed, it still won’t download onto my usb or device. What can i do about this?
a8msqou6bk60 nyah9 Please try uninstalling and reinstalling your 2015 and newer VC++ runtimes, which Sims 4 uses. Click Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall. Don't touch the older versions. You can download the newest runtimes directly from Microsoft:
https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device. Restart your computer after installing and before trying again to install the game.
- a8msqou6bk604 months agoRising Newcomer
I just tried this but it didn’t work:(. I’m using the ea app by extension in xbox app if that’s useful.
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