Forum Discussion

3 years ago

"Temporarily lost connection" error message upon launching EA app

I cannot access the EA app. I have uninstalled and installed it multiple times without any luck. I cannot clear the cache either. Tech support informed me that EA has been aware of this issue for ove...

bug

mac

EA_Barry

Community Manager

3 years ago

@hyperpiperpenny

Try the following:

Temporarily disable your anti-virus
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Check the links below for connectivity info and help too, thanks.

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

https://help.ea.com/en-us/help/faq/problems-playing-online

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,856 PostsLatest Activity: 25 minutes ago

Recent Discussions

Can't download EA App
25 minutes ago
Kayla0402
College football 26
56 minutes ago
bigm1n2kool57
hesap bağlama
3 hours ago
55GLTSRY34
Help Request: trying to link EA account to PS4
5 hours ago
Daveywavey97
friend list are stuck
5 hours ago
PAIN8880

Forum Discussion

"Temporarily lost connection" error message upon launching EA app

Can't download EA App

College football 26

hesap bağlama

Help Request: trying to link EA account to PS4

friend list are stuck