The last time I changed my recovery email was 5 months ago, and it seems EA has locked the ability to change my email and EA support has stopped helping me secure my account.
Community ManagerAccount security is important to us.
When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.
If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.
