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ismenice's avatar
ismenice
15 days ago

The bundles I purchased not showing up for download.

The bundles I purchased not showing up for download. I got purchased email, the purchased was sucessed on the website's list. In EA app it shows that I don't have it, but in the game it said I alrea...
pc
technical issues
ismenice's avatar
ismenice
15 days ago

it was completed 

[CM Edit: Personal info removed]

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
15 days ago

@ismenice 

Thanks for checking, let's clear the cache for the EA app with the steps here. If you still can't access these packs, let me know. 

  • ismenice's avatar
    ismenice
    14 days ago

    It's working now. Thank you!

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