Forum Discussion

ismenice's avatar
ismenice
1 year ago

The bundles I purchased not showing up for download.

The bundles I purchased not showing up for download. I got purchased email, the purchased was sucessed on the website's list. In EA app it shows that I don't have it, but in the game it said I alrea...
pc
technical issues
ismenice's avatar
ismenice
1 year ago

it was completed 

[CM Edit: Personal info removed]

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

@ismenice 

Thanks for checking, let's clear the cache for the EA app with the steps here. If you still can't access these packs, let me know. 

  • ismenice's avatar
    ismenice
    1 year ago

    It's working now. Thank you!

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 1 year ago
8,808 Posts

Recent Discussions