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GooberPease111's avatar
GooberPease111
11 months ago
Solved

The EA app isn't showing my games

The EA desktop app isn't showing some of my games, and if I navigate to them in the browser, it shows that I need to buy them again. If I navigate to the customer portal on the website it still shows...
pc
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    10 months ago

    Hi @kylamorg11 

    Try clearing the cache for the EA app following the steps here, let me know if you're still not seeing any games in your library. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
10 months ago

Hi @kylamorg11 

Try clearing the cache for the EA app following the steps here, let me know if you're still not seeing any games in your library. 

RobDaSword's avatar
RobDaSword
10 months ago

i tried but it still does not work

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