Forum Discussion

Kristientje2's avatar
Kristientje2
Newcomer
6 months ago

Can't launch

  1. I want to start up the EA app but I can't launch the app. I get this message. Why do I get this message and how do I solve it? Because I did not delete this file nor can I find this file in my recycle garbage can. 

 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey Kristientje2 Please make sure to add the EA app to the exceptions list in your antivirus and firewall.
    In this case, you may also need to uninstall and re-install the EA app. 

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