Forum Discussion

yarenaacn's avatar
yarenaacn
Newcomer
1 day ago

The Sims 4 – Unsupported OS on Apple M4 Mac

Hello,

 

I’m using a brand new Apple Mac with an M4 chip and the latest macOS.

My system exceeds all The Sims 4 requirements.

 

However, in the EA App, The Sims 4 shows:

“Unsupported OS” / “Invalid platform”

 

Because of this, the game cannot be installed or launched.

The Sims 4 also fails to start via Steam with the same platform error.

 

This seems to be an EA App compatibility detection issue for Apple M4 Macs.

Could you please check my account or enable compatibility?

 

Thank you.

No RepliesBe the first to reply

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 1 month ago
8,579 Posts