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JohnCordent's avatar
JohnCordent
4 years ago

The Sims 4 Collectors Edition does not appear in the EA APP.

Product: EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did this ha...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @JohnCordent when you access your game library on the EA App do you see your games there or is it empty?

Darko 

  • JohnCordent's avatar
    JohnCordent
    4 years ago

    I can see all my games except Sims 4. When I view the Sims 4 expansion packs in the EA App Store, they show up as "in the collection". Only the base game and Collectors Edition content is missing.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 years ago

      In that case @JohnCordent I would recommend using Origin for the time being.


      As the EA App is still in beta you may see issues like this pop up from time to time.


      Darko 

      • Alistu's avatar
        Alistu
        New Ace
        3 years ago

        I also purchased the Collector's Edition of the game upon release and it has always been marked as such in Origin. Now that I have been forced over to the EA App it is simply listed as The Sims 4. I appear to have all of the relevant content available to me but no longer have the status of owning the Collector's Edition. Can we get this back please?

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