The Sims 4 Disconnecting Internet
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
Forum Discussion
@Tylky Does this happen if you use Origin? Many of us, although not everyone, can still install and launch Origin, so please try it out:
Let me know either way.
And please also let me know whether putting the EA App into offline mode fixes the internet issue. You might still not be able to use the Gallery, but I just want to know whether your computer's connection is affected in general.
Hi there,
I was successful in being able to install Origin, and launch The Sims 4 from Origin. However, when I attempted to access the Gallery, it was unsuccessful in connecting.
I have put the EA app into Offline Mode, and my internet connectivity is relatively stronger when playing the game in that mode.
I'm concluding that playing The Sims 4 in Online Mode is having a big impact on my internet connectivity, regardless of the launcher.
Thanks again.
@Tylky Does your computer have wifi, and if so, do you see the same problem if you connect to your phone as a mobile hotspot? Make sure it's using data, not your home wifi, since the point is to test a different network.
