Community Manager
MAC User
I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and they have worked. It is just these three. I have cleared the cache, uninstalled and reinstalled EA and the game, restarted the app, restarted my laptop, probably more stuff I don’t even remember. i tried contacting EA Support twice, they are useless. Neither case got resolved and I’m currently trying to contact them again. I paid for those extra content packs and can’t even play with them. Also it’s not a space issue on my MAC, I’ve already checked.
this game The Sims 4 can't update. (There's a problem with your download Something went wrong during your download. Give us a few minutes, then try again.)
Try clearing the EA App and see if that helps
https://help.ea.com/au/help/faq/clear-cache-to-fix-problems-with-your-games/
