Community Manager
Product: The EA app
Platform: PC
Error Report ID (learn how to create an Error Report ID in the sticky post) cab10c14-4592-437e-9b36-0193b01f7668
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 02/10/2024
Summarize your bug Star Wars Battlefront 2 will not download, nor open via Steam.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download the game
What happens when the bug occurs? The download gives me an error after staying on "Preparing..." for around two minutes
What do you expect to see? The game....
Could you work your magic for me @EA_Kent 🤓
Product: The EA app
Platform: PC
Error Report ID (learn how to create an Error Report ID in the sticky post) db47fb34-9329-4135-b41e-3009001b0400
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 02/10/2024
Summarize your bug Any game cannot be downloaded.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download the game
What happens when the bug occurs? The download gives me an error after staying on "Preparing..." for around two minutes (There's a problem with your download)
What do you expect to see? Download starts succesfully
Why I pay money for EA Pass and cant use it? I already tried everything (Clearing cache, different drives, reinstall EA APP, lower my UAC in Widnows, limit download speed in Ea app, etc) etc) @EA_Kent
