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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...
bug
mac
pc
Knaggsy2003's avatar
Knaggsy2003
12 months ago

I have the same issue. I have Xbox Game Pass which includes EA play. I’ve been playing Madden 23 with no issues, but I cannot download Madden 24. It gets stuck in the “preparing” phase then just comes up with a download error.

guiz1kaa's avatar
guiz1kaa
12 months ago
@Knaggsy2003
This is happening to me with all the games that are not in the library, I even try to put these games in the library to download but they won't go to the library. I have the ea pass because of the xbox game pass

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