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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...
bug
mac
pc
jhammond501's avatar
jhammond501
12 months ago

Hi all,

I can't download the highschool years DLC.

I have 

- checked order status

- ran as administrator

- looked at background apps

- cleared my cache

- uninstalled and reinstalled both EA and games & other expansions

I have NEVER downloaded mods or CC so nothing conflicting there.

My internet connection is good.

It always says download error.

TIA 🙂

jhammond501's avatar
jhammond501
12 months ago

Just attached a screenshot 🙂 

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