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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...
bug
mac
pc
Fristo's avatar
Fristo
12 months ago
@X__TheGroke__X I'm experiencing the same issue since today. Haven't played the game for 2 weeks then I opened EA App and The Sims 4 was missing even though the files were still on disk. Now I cannot install it again after removing manually. I tried everything including reinstalling EA App, changing download paths and disks and changing windows user.
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
11 months ago

Hi @X__TheGroke__X & @Fristo 

What's the exact error message you're seeing, can you attach a screenshot to your post for me please? 

  • X__TheGroke__X's avatar
    X__TheGroke__X
    11 months ago

    I solved the problem. I bought an ea play subscription and the errors disappeared, I downloaded The SIms 4 and all the packs... Damn, do we really have to pay for a game that we already spent over $600 on? Ridiculous...

  • Fristo's avatar
    Fristo
    11 months ago

    @EA_Solaire for me the problem still persists

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