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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...
bug
mac
pc
yravoux's avatar
yravoux
Not applicable
1 year ago

Please share an EA app Error Reporter ID here in the thread:

05dcf927-d000-41d9-b77e-ff760e2c87df

How do you own the game (via EA app, Steam, Epic, EA Play, XGPU, etc.):

EA app

Are you playing on a Windows PC or Mac:
PC

Timestamp when the issue first occurred (date/time):

May 2nd 2024

What is the exact error that you're getting ("There's a problem with your download" or "Something went wrong"):

Theres a problem with your download

What is the current version of your EA app (check here on how to see this):
13.229.0.5742

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