Forum Discussion

5 years ago

Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...

bug

mac

Oden0884
4 years ago
What helped me was performing a "clear cache": https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
From the EA Desktop app
Select the three dashes in the far-left corner of EA Desktop.
Scroll to Help.
Click App recovery.
Select Clear cache.

MandySimLandy

3 years ago

YES HALLELUJAH! This worked brother! Thanks, very smart thinking I felt like a dummy after lol

THIS WORKED 4 ME:

Open Task-Manager -> Details and search for EA Background Services
Right click and kill the process.
Open EA App and it launches correctly.

EA_Shepard

Community Manager

3 years ago

I love seeing all the help here. 👍 I know these issues are frustrating and we all want to be heard but the team has been working on this so it is definitely not something that has been pushed to the side. The more data we have like this from steps that work, the easier it is to see what is happening on the backend and with players, and provides a much easier resolution.

raviarun191288
3 years ago
Me too have the same problem, tried all methods mentioned in this thread still not working... Fifa 23 my fav game not working since last 3 months
pavin121
2 years ago
You have been working on it? Because it still exists. I am mind blown by how quickly you address these problems.