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JamesFraserNZ's avatar
JamesFraserNZ
5 years ago
Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...
bug
mac
pc
Innovea's avatar
Innovea
Seasoned Rookie
3 years ago

@NessDanlen Thank you for the fix, this still works!

Adding my comment here just to point out that this issue is still happening to this day and preventing people from playing their own games. This really needs to be fixed

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago
@Innovea wrote:

@NessDanlen Thank you for the fix, this still works!

Adding my comment here just to point out that this issue is still happening to this day and preventing people from playing their own games. This really needs to be fixed

Thank you for letting us know. I will pass this along to the team and let them know!

  • thecharsims's avatar
    thecharsims
    Seasoned Veteran
    3 years ago
    @EA_Shepard This literally doesn't work. I cleared cache, restarted the app and even logged in and out from my pc and the EA app. That app is garbage. It's annoying seeing this thread on top when the solution doesn't even work.
    • soularis3224's avatar
      soularis3224
      3 years ago

      What's been working for me (last I checked the "clear cache" method did nothing on my PC) is to open task manager and end the "EA Background Service" task. Shouldn't matter if you exit the EA App first, killing the background services seems to kill the app too. After relaunching the EA App, my games load properly.

      • poisonedsoda's avatar
        poisonedsoda
        Rising Veteran
        3 years ago

        Thank you! This worked for me as well. What an annoying bug.

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